Shipping policy
Shipping Policy
At Rise of Alberta, we work to get your order processed and shipped as quickly as possible.
Order Processing
Orders are typically processed within 2 to 5 business days. Processing times may be longer during high-volume periods, product launches, or holidays.
Shipping Times
Shipping times vary depending on your location and the shipping method selected at checkout. Estimated delivery times are provided at checkout, but are not guaranteed.
Tracking
Once your order has shipped, you will receive a confirmation email with tracking information, if available.
Delays
Please note that shipping delays can occasionally occur due to carrier issues, weather, customs, or other factors outside our control.
Incorrect Addresses
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrectly entered addresses.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us and we will do our best to assist.